The project...

The use of technologies throughout hospitality is becoming a common sight. This project required that I created the UI of a touchscreen console for guests at a hotel. With this in mind I begun the project by asking myself "what would I want to access on a touchscreen console if I were staying at the hotel?". Putting myself in the position of the end user I had begun to research into the various activities and benefits of hotels.

As the touchscreen console would be used by various guests (from librarians to doctors) I had to make it accessible. This is where I had to research into legal, ethical, and social issues with such systems.

Using Axure I began building the wireframe of the user interface (UI) for the touchscreen console, building the foundation for the high level prototype.

The system was tested using scenario based testing with two user personas; testing the various features of the system. The tests all passed, testing various features such as room service and child lock.